FAQs

What makes Little Handpicked unique?

At Little Handpicked, we specialize in offering unique handmade products made specifically by Small Businesses. From Wooden Wick Candles that create a soothing ambience to Smiley Face Glass Cups with Bamboo Lid & Straw that support a charitable cause, our curated selection is sure to put a smile on your face.

How can I become a vendor?

We're all about making new connections! Shoot us an email or shoot us a message on one of our social media channels to chat about future opportunities.

What is your return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

How do I start a return?

To start a return, simply contact us at support@littlehandpicked.com. We'll guide you through the process and provide you with the necessary instructions. Please note that return shipping costs are at the expense of the buyer.

What should I do if my item is damaged or defective?

If you receive a defective or damaged item, or if you receive the wrong item, please contact us immediately. We will evaluate the issue and make it right.

Can I return custom or personalized items?

Unfortunately, we cannot accept returns on custom products or personalized items. It's important to be careful when ordering to ensure no mistakes are made on our custom products. If you have any questions or concerns about your specific item, please reach out to us.

Do you offer exchanges?

The fastest way to get the item you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item. The original transaction will be refunded per the agreed-upon fees.

How long does it take to receive a refund?

We will notify you once we've received and inspected your return. If the refund is approved, you'll be automatically refunded on your original payment method within 10 business days, minus any original shipping fees. Please note that it may take some time for your bank or credit card company to process and post the refund as well.

Are there any items that cannot be returned?

Yes, certain types of items cannot be returned, including perishable goods (such as food, flowers, or plants), custom products, and personal care goods. We also do not accept returns on sale items or gift cards. Please double-check your order and reach out to us if you have any questions about specific items.

How can I contact customer support?

If you have any further questions or need assistance, you can always reach out to our friendly customer support team at support@littlehandpicked.com. We're here to help!

Can I cancel or modify my order?

Once an order has been placed, it cannot be canceled or modified. We strive to process orders quickly to ensure timely delivery. If you have any concerns or need assistance, please contact our customer support team as soon as possible.